DMCC Help:
  • Hotline: 1-833-904-1972 – Staffed 8:30AM to 5PM EST M-F (Important Note: Due to the coronavirus pandemic, the hotline is not manned as of March 2020. For urgent issues, please email preciseadmin@unc.edu with " URGENT " in the subject line. For non-urgent issues, please use the appropriate email address in this section.)
  • CDART Q&A system. Coordinators should utilize the Q&A system in CDART for non-urgent questions regarding the DMS, visit schedule, eligibility, medication dispensing, safety, protocol clarification, etc. For information about how to use the Q&A system please see the PowerPoint presentation here: https://sites.cscc.unc.edu/precise/node/1709
  • preciseadmin@unc.edu: Investigators, coordinators and other site staff should use this email for questions about administrative tasks like site activation, changes in site staffing, certification, billing/reimbursements, IRB, etc. Investigators should utilize this email address if they have nonurgent protocol clarification or safety questions.
  • precise@unc.edu: general inbox for meeting, adding staff to invites, and studywide concerns.
  • preciseadmin@unc.edu: administrative tasks like site activation, changes in site staffing, certification, billing/reimbursements, IRB, etc.
  • For urgent safety questions that need to go to the medical monitor and DMCC: please email preciseadmin@unc.edu with " URGENT, Safety " in the subject line.
Intervention Help:
Procedures and Specimens Help: